The opinion of the court was delivered by: Hon. Jeffrey T. Miller United States District Judge
ORDER GRANTING MOTION FOR DEFAULT JUDGMENT; AWARDING DAMAGES AND ATTORNEY'S FEES
Plaintiff Darla L. Myers moves for entry of default judgment against Defendant S & P Capital Investments, Inc. ("S & P"), an award of compensatory and statutory damages, and an award of attorney's fees. S & P has not responded to the motion. Pursuant to Local Rule 7.1(d)(1), this matter is appropriate for decision without oral argument. For the reasons set forth below, the court enters default judgment in favor of Plaintiff and against Defendant S & P in the total amount of $92,000 and awards attorney's fees in the amount of $24,934.50.
On February 1, 2006 Plaintiff commenced this federal question action alleging three causes of action for violation of the Fair Debt Collection Practices Act, 15 U.S.C. §1692 et seq. ("FDCPA"), the Rosenthal Fair Debt Collection Practices Act, Cal. Civ.Code §1788 et seq. ("RFDCPA"), and for violation of Cal. Business & Professions Code §17200 et seq. Plaintiff alleges that she incurred a financial obligation to an automobile finance company prior to February 9, 2001. (Compl. ¶17). Then, at some time prior to February 9, 2005, the debt was assigned to LHR, Inc. ("LHR") and S & P for collections. (Compl. ¶19).
On or about February 9, 2005, a date allegedly after the lapse of the relevant statute of limitations, (Compl. ¶20), Plaintiff was contacted by Tony Termer at LHR and threatened with a lawsuit and garnishment of her wages unless she paid the debt. (Compl. ¶21). The parties negotiated a debt amount and, on March 12, 2005, Plaintiff received a letter from LHR indicating that it would accept $2,957.50 as payment in full on the debt. (Compl. ¶23). At this time, "Plaintiff was in the process of purchasing a home, and was anxious about the possibility that this alleged debt might have a negative affect on her ability to obtain credit. Plaintiff made the business decision to pay off this alleged debt," and so wire transferred the funds to LHR in the amount of $2,957.50. (Compl. ¶24). On March 14, 2005 Plaintiff received a letter from LHR indicating that the loan was paid in full. (Compl. ¶25).
On June 30, 2005 Plaintiff was informed by her mortgage lender that S & P had reported the alleged debt to the major credit reporting agencies and listed the amount owed as $11,468. (Compl. ¶26). Plaintiff immediately contacted LHR and was again informed that the debt had been paid in full. On or about July 1, 2005 Plaintiff again spoke with Tony Termer who represented that S & P was a "sister agency" to LHR and that he was an authorized representative of S & P. (Compl. ¶¶28, 29). Tony Termer also represented that LHR and S & P had each paid $1,000 for Plaintiff's alleged debt and that she remained liable for the debt. Over the next few weeks Termer, as a representative of both LHR and S & P, again threatened Plaintiff with legal action, the garnishment of wages, and the imposition unwarranted tax liability, despite LHR's representation that the debt hd been paid in full. (Compl. ¶¶36-42). Such improper contacts, threats, and harassment allegedly violated FDCAP, RFDCPA, and Cal. Bus. & Prof. §17200 et seq. (Compl. ¶35-42).
After an original appearance on behalf of S & P, on July 18, 2006 the court granted the request of S & P's counsel to be relieved as counsel of record. On September 18, 2006 the court provided notice to S & P that it could not represent itself as a corporation. The court directed S & P to obtain counsel within 20 days. S & P failed to retain counsel and on June 6, 2007 the court granted Plaintiff's motion to strike the answer of S & P for failure to appear and the Clerk of Court entered default against S & P.
Following a settlement of the action between Plaintiff and LHR, on June 12, 2007 the court granted the parties joint motion for dismissal. The settlement provided that LHR compensate Plaintiff for statutory and actual damages in the amount of $45,000. As part of the settlement, Tom Termer provided a declaration wherein he represented that LHR received from Plaintiff the amount of $2,957.70 in full settlement of the outstanding debt. He also declared that he was required by S & P to demand an additional $998.50 from Plaintiff despite the fact that he knew that the debt had been paid in full. He also represented that S & P would not remove the negative entry from Plaintiff's credit report until Plaintiff paid the additional requested amounts. (Termer Decl., Plaintiff Exh. 2).
Plaintiff now moves for entry of default judgment against S & P in the amount of $92,000 and an award of attorney's fees in the amount of $24,934.50.
Federal Rule of Civil Procedure 55(b) provides, in pertinent part, that after entry of default, "the party entitled to a judgment by default, shall apply to the court therefor." Ordinarily, the default itself established the defendant's liability. "Upon default, the well-pleaded allegations of the complaint relating to liability are taken as true," but not allegations as to the amount of damages. Dundee Cement Co. v. Howard Pipe & concrete Products, 722 F.2d. 1319, 1323 (3rd Cir. 1983); TeleVideo systems Inc. v. Heidenthal, 826 F.2d. 915, 917 (9th Cir. 1994). The amount of damages may be determined from the allegations of the complaint although those allegations are not controlling. Dundee, 722 F.2d. at 1323-24. Where plaintiff is entitled to reasonable attorney's fees by either contract or statute, the court will determine the amount to be awarded. James v. Frame, 6 F.3d 307, 311 (3rd Cir. 1993).
The granting or denying of a default judgment is within the court's sound discretion. Draper v. Combs, 792 F.2d 915 (9th Cir. 19986). The following factors are considered in determining whether to grant a default judgment: the substantive merits of plaintiff's claim; the sufficiency of the complaint; the amount of money at stake; the possibility of prejudice to plaintiff if relief is denied; and the possibility of dispute as to any material facts in the case. Moreover, where practicable, policy considerations militate in favor of considering cases on their merits rather than resolving matters through default judgment procedures. Schwab v. Bullock's, Inc., 508 F.2d 353, 355 (9th Cir. 1974).
Here, the complaint's allegations and evidence submitted establish that Plaintiff is entitled to entry of default judgment on her claims for violation of the FDCAP, RFDCPA, and Cal. Business & Professions Code §17200 et seq. Despite knowledge that Plaintiff had fully paid the outstanding consumer debt (and that the four year statute of limitations had run) S & P continued to demand payment. When Plaintiff refused to make any additional payments, S & P repeatedly threatened to keep the debt on her credit report, to take Plaintiff to court, to garnish her wages, to call her every single day until she paid the debt, and to prevent Plaintiff from ever receiving a credit card or a loan to purchase a car or home. (Myers Decl. ¶¶ 5-17). Further, Plaintiff's ability to purchase a home was hindered by the negative credit report. (Id. ¶¶ 8, 17). Accordingly, the court concludes that the complaint's allegations and evidence submitted establish liability on all of Plaintiff's claims.
The only other issue concerns the amount of damages. Plaintiff seeks an award of compensatory damages in that amount of $90,000. The court concludes that this amount is reasonable under the circumstances to compensate Plaintiff for the harassment, abuse, emotional distress, and economic hardship suffered by Plaintiff. S & P's conduct was continuous, systematic, and outrageous. Here, Plaintiff did not owe the debt, suffered repeated and abusive collection efforts (repeated telephone calls, threats of legal action, garnishment of wages, inability to obtain credit cards and loans, etc.), and suffered sleeplessness, upset, and embarrassment. Furthermore, Plaintiff declares that she sought medical treatment for the stress suffered by S & P's abusive collection efforts. In addition to over-the-counter medications, Plaintiff was prescribed Flexeris to relieve pain, and underwent steroid injections for back pain. (Myers Decl. ¶¶22 - 24). Plaintiff also testifies to the extreme emotional distress caused by S & P's outrageous conduct and that the negative and erroneous reporting of the debt on Plaintiff's credit report hindered her ability to timely purchase a home. (Myers Decl. ¶¶20 - 26). Further, an award of $90,000 to compensate Plaintiff is commensurate with awards in other similar cases. See Bennett v. Bay ARTea Recovery Services, 2007 U.S. App. LEXIS 7481 (9th Cir. 2007) (Ninth Circuit affirms district court's default judgment award of $100,000 based upon egregious debt collection practices under FDCPA); Nelson v. Equifax, No. CV 06-1568 (C.D. Cal. 2006) (jury award of $85,000 in emotional distress damages ...