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Lisa Robinson, et al v. Kia Motors America


June 13, 2011


The opinion of the court was delivered by: Gregory G. Hollows U. S. Magistrate Judge


Previously pending on this court's law and motion calendar for May 5, 2011, was plaintiffs' motion to quash three subpoenas issued to Pacific Bell for plaintiffs' telephone records. Steve Mikhov appeared for plaintiffs. Jason Welch appeared for defendant Kia Motors, Inc. ("Kia").*fn1 After reviewing the papers and hearing oral argument, the court now issues the following order.


Plaintiffs Lisa and Kevin Robinson purchased a Kia Sportage in 2007, and claim that defendant failed to repair it in 2010, despite a reasonable number of attempts. Plaintiffs allege that Kia then refused to repurchase the vehicle in violation of California's Song-Beverly Act. The claims are for violations of the Song-Beverly Act and the federal Magnuson-Moss Warranty Act. Plaintiffs seek damages, rescission, and restitution.

Defendant subpoenaed plaintiffs' telephone records from Pacific Bell pursuant to Fed. R. Civ. P. 45 in order to determine whether Kia received several calls from plaintiff Lisa Robinson regarding her concerns about the car during the period from August to November, 2010, as she alleges. The first subpoena was served on April 5, 2011, seeking the records for Mr. and Mrs. Robinson's phone number, to be produced on May 9, 2011. No one disputes that this subpoena was properly signed. The second and third subpoenas were issued on April 6, 2011, and seek records for the phone number under Mrs. Robinson's name, and Mr. Robinson's name, respectively, and seeking production on April 27, 2011. Plaintiffs allege that these subpoenas were not signed by a judicial officer.


California takes the privacy rights of its citizens seriously, especially where information is sought concerning consumer activities. The statute expressly references the records sought here. In order to obtain such information, the seeker must follow strict procedures. The information here is protected from disclosure by California law, Cal. Code Civ.

P. § 1985.3, which provides in pertinent part:

(b) Prior to the date called for in the subpoena duces tecum for the production of personal records, the subpoenaing party shall serve or cause to be served on the consumer whose records are being sought a copy of the subpoena duces tecum, of the affidavit supporting the issuance of the subpoena, if any, and of the notice described in subdivision (e), and proof of service as indicated in paragraph (1) of subdivision (c). This service shall be made as follows:

(c) Prior to the production of the records, the subpoenaing party shall do either of the following:

(1) Serve or cause to be served upon the witness a proof of personal service or of service by mail attesting to compliance with subdivision (b).

(2) Furnish the witness a written authorization to release the records signed by the consumer or by his or her attorney of record. The witness may presume that any attorney purporting to sign the authorization on behalf of the consumer acted with the consent of the consumer, and that any objection to release of records is waived.

(f) A subpoena duces tecum for personal records maintained by a telephone corporation which is a public utility, as defined in Section 216 of the Public Utilities Code, shall not be valid or effective unless it includes a consent to release, signed by the consumer whose records are requested, as required by Section 2891 of the Public Utilities Code.

(k) Failure to comply with this section shall be sufficient basis for the witness to refuse to produce the personal records sought by a subpoena duces tecum.

The threshold issue is the extent to which this formal statement of California policy should be respected by federal courts. Assuming initially that the California statute encompasses a mere "privilege" not to produce certain information, the undersigned is bound by well established cases, including his own, finding in mixed federal and state claim cases pending in federal court, that federal privilege law will apply. Fed. R. Ev. 501 and 1974 Advisory Committee Notes for this Rule; see also, Lewis v. United States, 517 F.2d 236, 237 (9th Cir. 1975); Heathman v USDC (C.D. Cal.), 503 F.2d 1032, 1034 (9th Cir. 1974).

In cases presenting federal claims concurrently with state law claims, courts disagree about the extent to which state privilege law remains applicable in discovery disputes. The Supreme Court explicitly noted in Jaffee that the issue is unsettled. Jaffe v. Redmond, 518 U.S. 1, 15 n. 15, 116 S.Ct. 1923, 1931 (1996) (noting disagreement concerning the proper rule in cases in which both federal and state claims are asserted in federal court). This court has found that in mixed federal and state claim cases, although federal law is ultimately binding, state privilege law which is consistent with its federal equivalent may significantly inform in applying privilege law to discovery disputes. See Pagano v. Oroville Hospital, 145 F.R.D. 683, 687 (E.D.Cal.1993); Martinez v. City of Stockton, 132 F.R.D. 677, 681-83 (E.D. Cal.1990); Cook v. Yellow Freight, 132 F.R.D. 548 (E.D. Cal.1990). Other courts, however, disagree. See, e.g., Jackson v. County of Sacramento, 175 F.R.D. 653, 654 (E.D. Cal.1997) (stating that Pagano/Martinez/Cook have been overruled).*fn2 The other courts in this Circuit seemingly have overlooked binding precedent: "In determining the federal law of privilege in a federal question case, absent a controlling statute, a federal court may consider state privilege law." Lewis, 517 F.2d at 237.

However, a good argument could be made that specific state statutes precluding, or greatly limiting, the production of information are not simply privilege statutes, but rather substantive policy statutes. Such statutes may govern the activities of state citizens, not only in litigation, but in everyday life. One can validly question the presumption that all such statutes are automatically preempted by federal law because the opposite presumption is generally in effect. Preemption analysis proceeds from "the assumption that the historic police powers of the States were not to be superseded by the Federal Act unless that was the clear and manifest purpose of Congress." Wisconsin Public Intervenor v. Mortier, 501 U.S. 597, 605, 111 S.Ct. 2476 1991). Indeed, in the mirror image situation where the state is requiring the disclosure of information whose disclosure is limited by federal law, a preemption analysis is utilized. See Air Cond. And Refrig etc. v. Energy Resources Conserv., 410 F.3d 492, 497 (9th Cir. 2005). The undersigned is concerned that a generally worded federal rule of evidence concerning "privilege" can be seemingly utilized to disregard a state sovereign's public policy in every case.

That being said, the undersigned will utilize a privilege analysis for two reasons.

The resisting party here, plaintiff, does not argue a preemption theory, and the court is unwilling to embark on such a unique course without a party rowing for such a result. Also, the state statute here appears within the Cal. Code of Civil Procedure and is involved primarily with litigation subpoenas of consumer information. See Corser v. County of Merced, No. 1:05-CV-00985, 2006 WL 2536622, at *3 (E.D. Cal. Aug. 31, 2006) (in analyzing this particular state statute the court assumed that § 1985.3 created a privilege, and concluded that such a privacy privilege did not apply because the case concerned a question of federal law, 42 U.S.C. § 1983). Moreover, the state statute at issue also does not totally preclude disclosure of consumer information, including telephone information; it sets procedures for its ultimate disclosure.*fn3 The undersigned now turns to use of federal privacy privilege law.

Pagano described useful criteria to judge whether a privacy interest is unduly infringed. The following factors must be considered: "(1) the probable encroachment of the individual's privacy right if the contested action is allowed to proceed, and the magnitude of that encroachment; (2) whether the encroachment of the privacy right would impact an area that has traditionally been off limits for most regulation; (3) whether the desired information is available from other sources with less encroachment of the privacy right; (4) the extent to which the exercise of the individual's privacy rights impinge on the rights of others; and (5) whether the interests of society at large encourage a need for the proposed encroachment." Pagano, 145 F.R.D. at 698--699.

Kia argues that plaintiffs' phone records are relevant and discoverable because plaintiff Lisa Robinson alleges that she made several phone calls to Kia to complain about problems with the vehicle. (Lisa Robinson Decl., Dkt. #20-4). Kia contends that the subpoena is narrowly tailored to cover the four month time period set forth in this declaration. Kia claims to need the records to pinpoint dates and times of the phone calls. Kia's cited case, Darosa v. Kaiser Foundation Health Plan, Inc., 2008 WL 4790726, at *1 (N.D. Cal. 2008), reasoned that "any privacy interest [plaintiff] might have is vastly reduced as he initiated this lawsuit."

The declarations of plaintiff Lisa Robinson and Christopher Valenti, Regional Consumer Affairs Analyst for Kia Motors America filed in a previous motion, are consistent in referencing the same dates of telephone calls between the parties, September 17, 24, and 30, 2010. The only possible inconsistency is that Valenti's declaration refers to a final phone message left for Lisa Robinson on October 7, 2010, requesting a callback, but Ms. Robinson's declaration does not. Phone logs kept by Kia's Consumer Assistance Center which were submitted by plaintiff at the hearing, indicate the same dates as verified by both Robinson and Valenti. These logs also reflect the times of the phone calls. Thus, privacy concerns related to existence of the phone calls are much reduced as the information is known for the most part already.

The telephone calls are pertinent to this case as reflected by the previous utilization of such calls in a dispositive motion, i.e., defendant believes it important to confirm the contacts of the parties in this commercial property warranty/defect case. Defendant desires to further confirm or authenticate the existence of such calls for trial purposes. The undersigned agrees that the telephone calls are sufficiently relevant to order production and that the privacy interests involved are rather slight in the context of this case. Analyzing all the Pagano factors, the undersigned finds that they weigh in favor of disclosure.


Good cause appearing therefor, IT IS ORDERED that: plaintiffs' motion to quash subpoenas, filed April 21, 2011, (docket #25), is denied.*fn4

Gregory G. Hollows

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