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Garvey v. Hulu, LLC

United States District Court, N.D. California, San Francisco Division

January 21, 2015

JOSEPH GARVEY, et al., Plaintiffs,
HULU, LLC, Defendant.


LAUREL BEELER, Magistrate Judge.


This is a discovery dispute. The court finds this matter suitable for determination without a hearing. See Civ. L.R. 7-1(b). The parties disagree over two documents that defendant Hulu, LLC argues are partly covered by the attorney-client privilege. The parties disagree mainly over whether those documents were kept sufficiently confidential. The court has reviewed the disputed material in camera and holds both that the documents were kept confidential and that they otherwise meet the criteria for the attorney-client privilege. The contested information is thus exempt from discovery.


This dispute involves information contained in two documents, or "tickets, " generated by the "JIRA" system that Hulu uses to track issues with and changes to its software code. ( See ECF No. 273 at 1.)[1] Hulu has produced both tickets under seal, but has redacted from them their allegedly privileged segments.

A brief explanation of the JIRA system will aid this discussion. When a customer or employee identifies a problem with the Hulu service, or when Hulu undertakes a project to change its software code, a Hulu employee who has "administrative permissions" on JIRA will create a JIRA "ticket" to address the pertinent issue. The person who creates a ticket is called the "Reporter." The Reporter then assigns someone, the "Assignee, " to oversee the work. The Reporter or Assignee may "tag" other Hulu employees needed to resolve the problem; these additional participants are "Watchers." Any of these people can "tag" other Hulu employees to ask questions relevant to the issue that the ticket covers. A JIRA ticket thus serves both to manage a project and to record that project's activity. ( See ECF No. 273 at 3-4.)

The parties' current dispute centers on who can access JIRA and specific JIRA tickets. According to Hulu: "Only the Reporter, Assignee, and Watchers... generally receive notifications via email when the ticket is updated with a new activity." ( Id. at 4.) This apparently does not mean that only these people can access a ticket. Though the parties' submissions do not nail this point down completely, it seems implicit in their arguments that any Hulu employee authorized to access JIRA can, by purposeful or inadvertent search, find a given ticket and see the communications and activity that it contains. Tickets, in other words, are not wholly restricted to their direct participants. Only Hulu employees, however, can access JIRA. ( See id. at 3 ("Hulu employees can access the secure JIRA system using their corporate credentials....").) Hulu says that JIRA is "essential to managing [its] source code and website." ( Id. at 6.)

This dispute involves information contained in two JIRA tickets. The first is titled "SR 4328." The court calls this the "4328" ticket. This ticket involved "a bug that caused a deleted Facebook-connected Hulu account to remain connected to Facebook." ( Id. at 4.) Seven Hulu employees were brought onto the ticket to work on fixing the bug. ( Id. ) "In the course of addressing the issue, " Hulu writes, one of the participants, a software developer, "tagged Hulu in-house counsel Anne Bradley and, using the JIRA system, asked her for legal advice regarding the Facebook issue, which Ms. Bradley provided." ( Id. ) The same developer also asked a Hulu vice president "a question that would enable Ms. Bradley to advise on the legal issue, " and the vice president responded. ( Id. ) Hulu contends that the "sole purpose" of the exchange with Ms. Bradley was for "securing legal advice." ( Id. ) Hulu redacted this material from the filed, sealed version of 4328.

The second ticket is titled "CORE 1130." The court will call this the "1130" ticket. Seven Hulu employees were involved on the 1130 ticket "in either coding or overseeing [a] change" to Hulu's code that would "remove the episode name from the watch page URLs on Hulu's website." ( Id. ) "In the course of addressing the issue, " a Hulu vice president "noted issues on which he sought legal advice from Hulu's in-house counsel, " and discussed "the implementation of what Hulu's in-house counsel [had] told" him. ( Id. ) Hulu redacted this material from the filed, sealed version of 1130.

The parties' central dispute is over whether Hulu kept these documents sufficiently confidential to bring them within the attorney-client privilege. The technical issues addressed in both tickets, Hulu argues, raised legal questions. The employees needed the legal advice so that they could carry out their duties and fix the given technical issues; they thus turned to in-house counsel for, and obtained, that legal advice. ( Id. at 3-5.)

The plaintiffs argue (in sum) that confidentiality was destroyed by the fact that the JIRA system is generally accessible to Hulu employees beyond those immediately participating in the 4328 and 1130 tickets. ( See id. at 2.) The plaintiffs also believe that the redacted information may contain underlying facts relevant to their contention that Hulu knew it was sending Facebook information about the material that Hulu users were watching. ( Id. at 1.) The plaintiffs rightly note that the attorney-client privilege does not protect facts contained in otherwise protected communications. ( Id. at 3) (citing Upjohn Co. v. United States, 449 U.S. 383, 395-96 (1981)).


The party asserting the attorney-client privilege has the burden of proving each requisite element of the privilege. E.g., United States v. Ruehle, 583 F.3d 600, 607 (9th Cir. 2009). "The attorney-client privilege protects confidential disclosures made by a client to an attorney in order to obtain legal advice, ... as well as an attorney's advice in response to such disclosures." United States v. Bauer, 132 F.3d 504, 507 (9th Cir. 1997) (citing United States v. Chen, 99 F.3d 1495, 1501 (9th Cir.1996)). This compact formulation contains the three most essential, and for this discussion most pertinent, parts of the privilege: the communication must be (1) with a lawyer (2) for the purpose of obtaining legal advice and (3) confidential. It is well established that "communications between corporate personnel and their in-house counsel made for the purpose of securing legal advice are protected by the privilege." See, e.g., Chen, 99 F.3d at 1502.

Communications within a corporation are often distributed in ways that draw additional rules from the privilege doctrine. The plaintiffs rightly note that a "need to know" standard generally governs whether the privilege shields communications that are disseminated to corporate employees. E.g., Scholtisek v. Eldre Corp., 441 F.Supp.2d 459, 463-64 (W.D.N.Y. 2006). The test is straightforward: "[D]id the recipient need to know the content of the communication in order to perform her job effectively or to make informed decisions concerning, or affected by, the subject matter of the communication?" Id. (citing cases). "Only when the communications are relayed to those who do not need the information to carry out their work or make effective decisions on the part of the company is the privilege lost." Id. at 464 (quoting Andritz Sprout-Bauer, Inc. v. Beazer East, Inc., 174 F.R.D. 609, 633 (M.D. Pa. 1997)). Furthermore, the privilege can "protect a communication between nonlegal employees in which the employees discuss or transmit legal advice given by counsel. Such communications obviously reveal privileged communications." United States v. ...

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